terms & conditions

Returns Policy: If you are not completely satisfied with your products then you may request a full refund within 7 working days of receipt of your purchase. We can exchange any goods, refund your money or send replacements to you.

Deposit: If a deposit is taken by always a diamond Ltd, then this will be deducted from the final balance when payment is due.

Payment Methods: You can place your order via our website, phone, fax or by email. If you would like to come to our offices to place an order, then please feel free to contact us to make an appointment.

Privacy Statement: We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

The type of information we will collect about you includes: your name, address, phone number and email address.



We will not email you in the future unless you have given us your consent.

We will not pass your details onto any third parties.

The personal information which we hold will be held securely in accordance with the law.

If you have any questions then please do not hesitate to contact us by email on:

enquiries@alwaysadiamond.co.uk